Terms and Conditions
Introduction
Please read these Terms of Use ("Terms") thoroughly as they govern your use of Bridge's personalized services for booking entertainment and other content, which includes all of Bridge's websites and software applications that incorporate or link these terms (collectively, the "Bridge Service").
Use of the Bridge Service is subject to the Bridge Privacy Policy and additional terms and conditions presented by Bridge, all of which are made part of these Terms by this reference.
By signing up or subscribing for, or otherwise using, the Bridge Service, you agree to these Terms. If you do not agree to these Terms, you must not use the Bridge Service.
THESE TERMS PROVIDE A MANDATORY ARBITRATION PROVISION THAT, AS FURTHER SET FORTH IN THE ARBITRATION SECTION BELOW, REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR ANY OTHER COURT PROCEEDINGS, OR CLASS ACTIONS OF ANY KIND. IN ARBITRATION THERE IS LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT.
Service Provider
These Terms are between you and Bridge Booking, LLC., 5300 Main Street, Spring Hill, Tennessee, 37174.
Age and Eligibility Requirements
BY USING THE BRIDGE SERVICE, YOU AFFIRM THAT YOU ARE EIGHTEEN (18) YEARS OR OLDER TO ENTER INTO THESE TERMS, OR, IF YOU ARE NOT, THAT YOU ARE THIRTEEN (13) YEARS OR OLDER AND HAVE OBTAINED PARENTAL OR GUARDIAN CONSENT TO ENTER INTO THESE TERMS. Additionally, in order to use the Bridge Service, you represent that you reside in the United States, and any registration and account information that you submit to Bridge is true, accurate, and complete, and you agree to keep it that way at all times.
The Bridge Service
Bridge provides numerous Bridge Service options. Some Bridge Service options are free of charge, and others require a paid subscription prior to access ("Paid Subscriptions").
Free Subscriptions
1. Basic Performer
The free performer account allows the performer to fully create and customize their account. The basic subscription allows for performers to submit an EPK to venues.
If a performer becomes approved by a venue, they may submit for open gigs at that specific venue. Otherwise, the basic subscription does not allow performers to apply to open gigs, and will have to wait for a venue offer.
2. AV Tech
AV Tech accounts allow for technicians to create and customize their account to showcase their qualifications and experiences for venues.
Paid Subscriptions
1. Premium Performer
The premium performer account is $10/month and provides all the same features as the basic account. In addition to the basic performer account features, the premium performer account offers the following features:
i. Seen First – premium performer accounts are listed at the top of the available performer lists for venues.
ii. Apply for Gigs – by having a premium performer account, you will be able to see open gigs at venues. This allows premium performers the ability to apply for the open gig instead of having to wait for a venue to reach out.
iii. Discord Community – an online community feature for premium performer clients to interact.
iv. Multiple Acts - the premium performer account allows for up to four "acts" per account. This means that should a performer play in multiple bands, up to four different bands, "acts," can be in the same account.
2. Venue Agents
A venue agent account costs $75/ stage. For agents who have multiple venues or venues with multiple stages, they can manage all of their stages in one spot! Some of the features available to in venue agent account are:
i. Upload available jobs and gigs and the amount each pays.
ii. Manages gigs through the Bridge Services calendar.
iii. Book talent directly through the Bridge Services.
iv. Pay directly through the Bridge Services.
Third-Party Applications, Devices and Open Source Software
The Bridge Service may be integrated with, or otherwise work in connection with, third-party applications, websites, and services ("Third-Party Applications") and third-party personal computers, mobile handsets, tablets, and other devices ("Devices"). Your use of such Third-Party Applications and Devices may be subject to additional terms, conditions, and policies provided to you by the applicable third-party. Bridge does not guarantee that Third-Party Applications and Devices will be compatible with the Bridge Service.
Service Limitations and Modifications
We use reasonable efforts to keep the Bridge Service operational and to provide you with a personalized and immersive experience. However, Bridge reserves the right to change our Bridge Service offerings and their availability from time to time, without notice or liability to you. Such examples include but are not limited to:
- The Bridge Service may experience temporary interruptions due to technical difficulties, maintenance or testing, or updates, including those required to reflect changes in relevant laws and regulatory requirements.
- As part of our goal to provide and maintain a personalized and immersive experience, the Bridge may modify, suspend, or stop, permanently or temporarily, providing all or part of the Bridge Service, including certain features, functions, or subscription plans.
Should you have prepaid fees directly to Bridge for a Paid Subscription that Bridge permanently discontinues prior to the end of your Prepaid Period (as that term is defined in the "Payments and cancellations" section), Bridge will refund you the prorated portion of the prepaid fees for the Pre-Paid Period after such discontinuation. Your account and billing information must be up to date in order for us to refund you.
Bridge has no liability to you, nor any obligation to provide a refund to you, in connection with internet or other Bridge Service outages or failures that are caused by the actions of government authorities, other third parties, or events beyond our control.
Your Use of the Bridge Service
Creating a Bridge Account
In order to use all or part of the Bridge Service, you may be required to create a Bridge account. Your username and password are personal and should be kept confidential. You agree that you are solely responsible for all use, including unauthorized use, of your username and password. Should your username or password be lost, stolen, or you suspect there has been an unauthorized use of your account, notify Bridge customer service immediately.
For any reason, Bridge may require you to change or reclaim your username.
Your Rights to Use the Bridge Service
Subject to your adherence to these Terms, and other applicable terms and conditions, we grant to you a limited, non-exclusive, revocable license to make personal, non-commercial use of the Bridge Service. For more information on this license, please review the Bridge End User License Agreement.
Bridge's Proprietary Rights
The Bridge Service is the property of Bridge Booking, LLC or our licensors. All Bridge trademarks, service marks, trade names, logos, domain names, and any other features of the Bridge brand ("Bridge Brand Features") are the sole property of Bridge or its licensors. These Terms do not grant you any rights to use any Bridge Brand Features whether for commercial or non-commercial use.
Payments and Cancellations
Billing for Paid Subscriptions
You may purchase a Paid Subscription directly from Bridge by paying a subscription fee plus applicable taxes in advance on a monthly basis or some other recurring interval made clear to you prior to your purchase.
Tax rates will be calculated based on the information you provide and the applicable rate at the time of your monthly charge.
Price and Tax Changes
Bridge may from time to time make changes to Paid Subscriptions, including recurring subscription fees and will communicate any price changes to you in advance. Price changes will take effect at the start of the next subscription period following the date of the price change and by continuing to use the Bridge Service after the price change takes effect, you will have accepted the new price. If you do not agree to a price change, you can reject the change by unsubscribing from the applicable Paid Subscription prior to the price change going into effect.
Tax rates are based on the rates applicable at the time of your monthly charge. These amounts can change over time with local tax requirements in your country, state, territory, county, or city. Any change in tax rate will be automatically applied based on the account information you provide.
Renewal and Cancellation
Your Prepaid Subscription will automatically renew at the end of the applicable subscription period, unless you cancel your Paid Subscription before the end of the then-current subscription period. Please contact our customer service team on how to cancel your Paid Subscription. The cancellation will take effect the day after the last day of the current subscription period, and you will be downgraded to the free version of the Bridge Service, should one exist. We do not provide refunds or credits for any partial subscription periods, except as expressly stated in these Terms.
User Guidelines
Your access and use of the Bridge Services are available to you as long as you comply with these Terms, other Bridge agreements, and applicable law.
In order to promote an open and interactive environment, Bridge prohibits any content, activity, username, or material that:
i. is illegal or promotes illegal acts of any kind, including but not limited to violations of intellectual property rights, publicity rights, proprietary rights, privacy rights, confidentiality, or violations to agreements in which you are a party, i.e. recording or publishing agreements;
ii. includes malicious content such as malware, viruses, or Trojan horses, or otherwise interferes with the Bridge Services;
iii. is unauthorized commercial or sales activities, such as advertising, promotions, contests, sweepstakes, gambling, bookmaking, or pyramid schemes;
iv. is unauthorized links, references, or promotions of commercial products or services, unless expressly authorized by Bridge;
v. conflicts with the Bridge Terms or any other agreements applicable to your use of the Bridge Services;
vi. has been removed from any of the Bridge Services or other agreements;
vii. misrepresents your affiliation with Bridge; or
viii. includes yours or any other user's password.
Brand Accounts
Managers or other representatives of multiple performers that create accounts on behalf of an act, company, organization, entity, or brand ("Brand Accounts"), the terms of "you" and "your," as used throughout these Terms, and other Bridge agreements, apply to both you and the parties you represent.
By creating a Brand Account, you represent and warrant that you are authorized to grant all permissions and licenses provided in these Terms, and other applicable Bridge agreements, and bind the parties you represent to these terms.
Content and Intellectual Property Rights
User Content
The content you post on the Bridge Service
Bridge users may post, upload, or otherwise contribute content to the Bridge Service ("User Content"). For the avoidance of doubt, User Content includes all information, materials and other content that is added, created, uploaded, submitted, distributed, or posted to the Bridge Service by users.
You are solely responsible for all User Content that you post. You promise that, with respect to any User Content you post on Bridge, (a) you own or have the right to post such User Content; and (b) such User Content, or its use by Bridge pursuant to the license granted below, does not: (i) violate these Terms, applicable law, or the intellectual property or other rights of any third party; or (ii) imply any affiliation on with or endorsement of you or your User Content by Bridge or any artist, band, label, or other individual or entity without the prior express written consent from Bridge or such individual or entity.
In posting or sharing User Content or other information on the Bridge Service, please keep in mind that content and other information will be publicly accessible and may be used and re-shared by others on the Bridge Service and across the web, so please use caution in posting or sharing on the Bridge Service, and be mindful of your account settings. Bridge is not responsible for what you or others post or share on the Bridge Service.
Monitoring User Content
Bridge may, but has no obligation to, monitor or review User Content. Bridge reserves the right to remove or disable access to any User Content for any or no reason. Bridge may take these actions without prior notification to you.
Licenses you grant to Bridge
User Content
You retain ownership of your User Content when you post it to the Bridge Service. However, in order for us to make your User Content available on the Bridge Service, we do need a limited license from you to that User Content. Accordingly, you hereby grant to Bridge a non-exclusive, transferable, sublicensable, royalty-free, fully paid, irrevocable, worldwide license to reproduce, make available, perform and display, translate, modify, create derivative works from, distribute, and otherwise use any such User Content through any medium, whether alone or in combination with other content or materials, in any manner and by any means, method or technology, whether now known or hereafter created, in connection with the Bridge Service. Where applicable and to the extent permitted under applicable law, you also agree to waive, and not to enforce, any "moral rights" or equivalent rights, such as your right to be identified as the author of any User Content, including Feedback, and your right to object to derogatory treatment of such User Content.
Your Device
You grant to us the right (a) to allow the Bridge Service to use the processor, bandwidth, and storage hardware on your Device in order to facilitate the operation of the Bridge Service, (b) to provide advertising and other information to you, and (c) to allow our business partners to do the same.
Feedback
If you provide ideas, suggestions, or other feedback in connection with your use of the Bridge Service or any content ("Feedback"), such Feedback is not confidential and may be used by Bridge without restriction and without payment to you. Feedback is considered a type of User Content under these Terms.
Problems and Disputes
Suspension and Termination of Bridge Service
These Terms apply to you until terminated by either you or Bridge. Bridge may terminate these Terms (including any additional terms and conditions incorporated herein) or suspend your access to the Bridge Service at any time upon Bridge's belief that you have breached any of these Terms, if we stop providing the Bridge Service or any material component thereof, or as Bridge believes necessary to comply with applicable laws. Upon termination of these Terms, or if Bridge suspends your access to the Bridge Service, you agree that Bridge has no liability or responsibility to you, and, except as expressly provided in these Terms, Bridge will not refund any amounts that you have already paid. At any time, you may choose to terminate these Terms, in which case you must cease your use or access of the Bridge Service. Please contact Bridge customer service to learn how to terminate your Bridge account.
In the event of termination, certain provisions must remain in effect by law, either explicitly or by their nature. In addition, the following provisions of this agreement shall also survive:
Clause 2 - the Bridge Service
Clause 3 - Your Use of the Bridge Service
Clause 4 - Content and Intellectual Property Rights
Clause 5 - Problems and Disputes
Clause 7 - Additional Terms
Warranty Disclaimers
"As Is"
YOU EXPRESSLY UNDERSTAND AND AGREE THAT TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF THE BRIDGE SERVICES IS AT YOUR SOLE RISK, AND BRIDGE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS. BRIDGE PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT ARISING FROM USE OF THE BRIDGE WEBSITE, APPLICATION OR SERVICES.
(a) BRIDGE PARTIES MAKE NO WARRANTY, REPRESENTATION OR CONDITION THAT: (1) BRIDGE SERVICES WILL MEET YOUR REQUIREMENTS; (2) YOUR USE OF THE BRIDGE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE; OR (3) THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE BRIDGE SERVICES WILL BE ACCURATE OR RELIABLE.
(b) THE BRIDGE SERVICES MAY BE SUBJECT TO DELAYS, CANCELLATIONS AND OTHER DISRUPTIONS. BRIDGE MAKES NO WARRANTY, REPRESENTATION OR CONDITION WITH RESPECT TO SERVICES, INCLUDING BUT NOT LIMITED TO, THE QUALITY, EFFECTIVENESS, REPUTATION AND OTHER CHARACTERISTICS OF SERVICES.
(c) NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM BRIDGE OR THROUGH BRIDGE PROPERTIES WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
(d) FROM TIME TO TIME, BRIDGE MAY OFFER NEW "BETA" FEATURES OR TOOLS WITH WHICH ITS USERS MAY EXPERIMENT. SUCH FEATURES OR TOOLS ARE OFFERED SOLELY FOR EXPERIMENTAL PURPOSES AND WITHOUT ANY WARRANTY OF ANY KIND, AND MAY BE MODIFIED OR DISCONTINUED AT BRIDGE'S SOLE DISCRETION. THE PROVISIONS OF THIS SECTION APPLY WITH FULL FORCE TO SUCH FEATURES OR TOOLS.
No Liability for Conduct of Third Parties
YOU ACKNOWLEDGE AND AGREE THAT BRIDGE PARTIES ARE NOT LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD BRIDGE PARTIES LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OPERATORS OF EXTERNAL SITES, AND THAT THE RISK OF INJURY FROM SUCH THIRD PARTIES RESTS ENTIRELY WITH YOU.
No Liability for Conduct of Others
YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF BRIDGE PROPERTIES. YOU UNDERSTAND THAT BRIDGE DOES NOT MAKE ANY ATTEMPT TO VERIFY THE STATEMENTS OR LISTINGS OF USERS OF THE BRIDGE SERVICES. ANY BOOKINGS THROUGH BRIDGE PROPERTIES ARE AT YOUR OWN RISK, AND BRIDGE MAKES NO REPRESENTATIONS OR WARRANTIES THAT ANY OFFER IS VALID, OR THAT ANY PARTY WILL COMPLETE A TRANSACTION.
Limitation of Liability
YOU AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY PROBLEMS OR DISSATISFACTION WITH THE BRIDGE SERVICE IS TO UNINSTALL ALL BRIDGE SOFTWARE AND TO CEASE USE OF THE BRIDGE SERVICE. YOU AGREE THAT BRIDGE HAS NO OBLIGATION OR LIABILITY ARISING FROM OR RELATED TO THIRD-PARTY APPLICATIONS OR THE CONTENT THEREOF MADE AVAILABLE THROUGH OR IN CONNECTION WITH THE BRIDGE SERVICE, AND WHILE YOUR RELATIONSHIP WITH SUCH THIRD-PARTY APPLICATIONS MAY BE GOVERNED BY SEPARATE AGREEMENTS WITH SUCH THIRD PARTIES, YOUR SOLE AND EXCLUSIVE REMEDY, AS WITH RESPECT TO BRIDGE, FOR ANY PROBLEMS OR DISSATISFACTION WITH ANY THIRD-PARTY APPLICATIONS OR THE CONTENT THEREOF, IS TO UNINSTALL OR STOP USING SUCH THIRD-PARTY APPLICATIONS.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL BRIDGE, ITS OFFICERS, SHAREHOLDERS, EMPLOYEES, AGENTS, DIRECTORS, SUBSIDIARIES, AFFILIATES, SUCCESSORS, ASSIGNS, SUPPLIERS, OR LICENSORS BE LIABLE FOR (1) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES; (2) ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS (WHETHER DIRECT OR INDIRECT), IN ALL CASES ARISING OUT OF THE USE OF OR INABILITY TO USE THE BRIDGE SERVICE, DEVICES, THIRD-PARTY APPLICATIONS, OR THIRD-PARTY APPLICATION CONTENT, REGARDLESS OF LEGAL THEORY, WITHOUT REGARD TO WHETHER BRIDGE HAS BEEN WARNED OF THE POSSIBILITY OF THOSE DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE; OR (3) AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE BRIDGE SERVICE, THIRD-PARTY APPLICATIONS, OR THIRD-PARTY APPLICATION CONTENT MORE THAN THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO BRIDGE DURING THE TWELVE MONTHS PRIOR TO THE FIRST CLAIM; OR (B) $30.00.
EXCEPT FOR BRIDGE'S OBLIGATIONS TO PROTECT YOUR PERSONAL DATA AS SET FORTH IN BRIDGE'S PRIVACY POLICY, BRIDGE ASSUMES NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MIS-DELIVERY OR FAILURE TO STORE ANY PERSONALIZATION SETTINGS.
For clarification, these Terms do not limit Bridge's liability for fraud, fraudulent misrepresentation, death or personal injury to the extent that applicable law would prohibit such a limitation.
Time for Filing a Claim
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY CLAIM ARISING UNDER THESE TERMS MUST BE COMMENCED (BY FILING A DEMAND OR FILING AN INDIVIDUAL ACTION AS SPECIFIED UNDER THE ARBITRATION AGREEMENT BELOW) WITHIN ONE (1) YEAR AFTER THE DATE THE PARTY ASSERTING THE CLAIM FIRST KNOWS OR REASONABLY SHOULD KNOW OF THE ACT, OMISSION, OR DEFAULT GIVING RISE TO THE CLAIM; AND THERE SHALL BE NO RIGHT TO ANY REMEDY FOR ANY CLAIM NOT ASSERTED WITHIN THAT TIME PERIOD.
Third-Party Rights
You acknowledge and agree that the owners of content on Bridge and certain distributors (such as app store providers) are intended beneficiaries of these Terms and have the right to enforce these Terms directly against you. Other than as set out in this section, (1) these Terms are not intended to grant rights to anyone except you and Bridge; and (2) in no event shall these Terms create any third-party beneficiary rights.
If you have downloaded any of Bridge's mobile software applications (each, an "App") from the Apple Inc. ("Apple") App Store or if you are using the App on an iOS device, you acknowledge that you have read, understood, and agree to the following notice regarding Apple:
You acknowledge and agree that (i) the Terms are concluded between you and Bridge only, and not Apple, and (ii) Bridge, not Apple, is solely responsible for the App and content thereof. Your use of the App must comply with the Apple App Store Terms of Service.
You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App. As between Bridge and Apple, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Bridge.
You and Bridge acknowledge that, as between Bridge and Apple, Apple is not responsible for addressing any claims you have or any claims of any third party relating to the App or your possession and use of the App, including, but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
Arbitration Agreement
Dispute Resolution
PLEASE READ CAREFULLY. THE FOLLOWING SETS FORTH THE TERMS AND CONDITIONS PURSUANT TO WHICH DISPUTES BETWEEN YOU AND BRIDGE WILL BE RESOLVED THROUGH INDIVIDUAL ARBITRATION ("ARBITRATION AGREEMENT"). THE ARBITRATION AGREEMENT REQUIRES YOU AND BRIDGE TO ARBITRATE DISPUTES AND LIMITS THE MANNER IN WHICH WE CAN SEEK RELIEF FROM EACH OTHER. WITH LIMITED EXCEPTIONS, ARBITRATION PRECLUDES YOU AND BRIDGE FROM SUING IN STATE OR FEDERAL COURT. YOU AND BRIDGE AGREE THAT ARBITRATION WILL BE SOLELY ON AN INDIVIDUAL BASIS. YOU AND BRIDGE ARE WAIVING THE RIGHT TO A CLASS ACTION, CLASS ARBITRATION, OR ANY OTHER TYPE OF REPRESENTATIVE PROCEEDING. YOU AND BRIDGE ARE EACH WAIVING THE RIGHT TO TRIAL BY JURY.
Notice
Given Bridge's commitment to customer satisfaction, Bridge will try to resolve your concerns. Should these attempts prove unsuccessful, you agree to the process of this section. If you assert a dispute, claim, and/or controversy that in any way relates to or arises in connection with these Terms or your relationship with Bridge as a user of the Bridge Service ("Dispute") against Bridge, you will first contact Bridge by sending written notice ("Claimant Notice") to Bridge Booking, LLC., 5300 Main Street, Spring Hill, Tennessee, 37174, with an email copy to admin@bridgebooking.com. The Claimant Notice must (i) include your name, address, user name (if any), email address you used to set up your Bridge account (if any), and telephone number; (ii) describe the nature and basis of the Dispute; and (iii) set forth the specific relief sought. If Bridge asserts a Dispute against you, Bridge will first contact you by sending a written notice ("Bridge Notice") to you via email to the primary email address associated with your account. The Bridge Notice must (i) include the name of a Bridge contact and the contact's email address and telephone number; (ii) describe the nature and basis of the Dispute; and (iii) set forth the specific relief sought.
Informal Resolution
You and Bridge agree to give each other an opportunity to resolve any Dispute through an informal resolution process within sixty (60) days after receipt of Claimant Notice or Bridge Notice. If a resolution agreement cannot be reached, then either party shall have the right to submit the Dispute to binding arbitration. The statute of limitations and any filing fee deadlines shall be tolled for 60 days from the date either you or Bridge receive a Claimant or Bridge Notice.
Applicability
If in the process of arbitrating a Dispute this Arbitration Agreement is invalidated in whole, the parties agree that they may seek to resolve the Dispute in a U.S. small claims court or in the federal or state courts of Nashville, Tennessee, consistent with the governing law, jurisdiction, and jury trial waiver sections of these Terms. To the fullest extent permitted by applicable law, each party may bring a Dispute against the other party only in an individual capacity and not participate as a plaintiff, claimant, or class member in any class, collective, consolidated, private attorney general, or representative proceeding. Notwithstanding the foregoing, either party may participate in a class-wide settlement.
Rules and Fees
These Terms evidence a transaction involving interstate commerce. Notwithstanding the substantive law that governs other provisions of these Terms, the Federal Arbitration Act ("FAA"), 9 U.S.C. § 1 et seq., shall govern the interpretation and enforcement of this Arbitration Agreement and any arbitration proceedings.
Any arbitration between you and Bridge will be administered by National Arbitration and Mediation ("NAM") in accordance with their rules applicable to the nature of the Dispute, including the Comprehensive Dispute Resolution Rules and Procedures and/or the Supplemental Rules for Mass Arbitration Filings ("NAM Rules"), as modified by this Arbitration Agreement. The NAM Mass Filing Supplemental Dispute Resolution Rules and Procedures (the "NAM Mass Filing Rules") will apply if twenty-five (25) or more similar claims are asserted against Bridge by the same or coordinated counsel or are otherwise coordinated ("Mass Filing").
Jury Trial Waiver
YOU AND BRIDGE HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR JURY. YOU AND BRIDGE INSTEAD ELECT THAT ALL DISPUTES SHALL BE RESOLVED UNDER THIS ARBITRATION AGREEMENT, EXCEPT AS SPECIFIED IN THIS SECTION. THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS SUBJECT TO LIMITED REVIEW.
Class Action Waiver
YOU AND BRIDGE HEREBY AGREE THAT, EXCEPT AS SPECIFIED ABOVE IN CONNECTION WITH BATCH ARBITRATION, BOTH YOU AND BRIDGE MAY ONLY BRING CLAIMS AGAINST THE OTHER ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS. THE PARTIES FURTHER WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE. DISPUTES OF MORE THAN ONE CUSTOMER OR USER MAY NOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER, EXCEPT AS SET FORTH UNDER THE BATCH ARBITRATION PROCESS.
Indemnification
You agree to indemnify and hold Bridge, its parents, subsidiaries, affiliates, officers, employees, agents, partners and licensors (collectively, the "Bridge Parties") harmless from any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of: (a) as a seller, the content of your listings and any errors, inaccuracies or omissions therein; (b) your use of, or inability to use, Bridge; (c) your violation of the Terms; (d) your violation of any rights of another party, including any end users of the Bridge Services; (e) your violation of any applicable laws, rules or regulations; or (f) any disputes or claims between you and any other user. Bridge reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Bridge in asserting any available defenses. This provision does not require you to indemnify any of the Bridge Parties for any unconscionable commercial practice by such party or for such party's fraud, deception, false promise, misrepresentation or concealment, suppression or omission of any material fact in connection with the Bridge Services provided hereunder. You agree that the provisions in this section will survive any termination of your Account, the Terms or your access to the Bridge Services.
Communications
The communications between you and Bridge use electronic means. For contractual purposes, you (1) consent to receive communications from Bridge in an electronic form; and (2) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Bridge provides to you electronically, via email and on the App, satisfy any legal requirement that such communications be in writing. The foregoing does not affect your statutory rights.
Changes to Terms
Bridge may make changes to these Terms, or the other incorporated Bridge policies and conditions, from time to time by notifying you of such changes by any reasonable means, including by posting the revised Terms on the applicable Bridge Service. For material changes, Bridge will provide electronic notice by email, an in-service pop-up message, or other prominent notice within the Bridge Service, or other means.
Your continued use of the Bridge Service following any changes to these Terms will constitute your acceptance of such changes. Bridge Subscribers who do not wish to continue using the Bridge Service under the updated Terms must close their Bridge account prior to their renewal date or thirty (30) days after the Effective Date, whichever occurs first.
If Bridge makes any material change to the Arbitration Agreement, except a change to the notice address, you may reject any such change by sending us a personally signed, written notice of your decision to opt out of those changes via email to admin@bridgebooking.com. This opt-out notice must be sent within thirty (30) days of when we notify users of the change and include: (1) your name, address, email address associated with your Bridge account, phone number, and Bridge username. Such an opt-out must be sent by you personally from your personal email address, and not by your agent, attorney, or anyone else purporting to act on your behalf. The opt-out notice also must include a statement that you wish to reject the change to the Arbitration Agreement.
Assignment
Bridge may assign any or all of these Terms, and may assign or delegate, in whole or in part, any of its rights or obligations under these Terms. You may not assign these Terms, in whole or in part, nor transfer or sublicense your rights under these Terms to any third party.
Governing Law and Exclusive Venue
THE TERMS AND ANY RELATED THERETO WILL BE GOVERNED AND INTERPRETED BY AND UNDER THE LAWS OF THE STATE OF TENNESSEE, WITHOUT GIVING EFFECT TO ANY PRINCIPLES THAT PROVIDE FOR THE APPLICATION OF THE LAW OF ANOTHER JURISDICTION.
To the extent that you and Bridge are permitted under these Terms to initiate litigation in court, both you and Bridge agree and consent that all claims and disputes arising out of or relating to the Terms will be litigated exclusively in the state and federal courts located in Nashville, Tennessee and waive any jurisdictional, venue, or inconvenient forum objections to such courts.
Severability
If any portion of these Terms are held invalid or unenforceable, that portion shall be enforced to the extent permitted by law and the remaining portions shall remain in full force and effect.
Entire Agreement
These Terms, any additional terms and conditions you are required to accept if you choose to use the Bridge Platforms and our Privacy Policy constitute the entire agreement between you and Bridge Booking with respect to Bridge and supersede all prior or contemporaneous understandings and agreements, whether written or oral, with respect to Bridge. No amendment to or modification of this License will be binding unless in writing and signed by Bridge Booking. Any translation of this License is done for local requirements and in the event of a dispute between the English and any non-English versions, the English version of this license shall govern, to the extent not prohibited by local law in your jurisdiction.
Contact Us
For support on an issue with your use of the Bridge Services, please contact us at admin@bridgebooking.com or call 615-721-2661.
Bridge Booking LLC
5300 Main Street
Spring Hill, Tennessee, 37174
Effective as of March 15, 2025